Privacy policy

Personal data (usually referred to just as „data“ below) will only be processed by us to the extent necessary and for the purpose of providing a functional and user-friendly website, including its contents, and the services offered there.

Per Art. 4 No. 1 of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as the „GDPR“), „processing“ refers to any operation or set of operations such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment, or combination, restriction, erasure, or destruction performed on personal data, whether by automated means or not.

The following privacy policy is intended to inform you in particular about the type, scope, purpose, duration, and legal basis for the processing of such data either under our own control or in conjunction with others. We also inform you below about the third-party components we use to optimize our website and improve the user experience which may result in said third parties also processing data they collect and control.

Our privacy policy is structured as follows:

I. Information about us as controllers of your data
II. The rights of users and data subjects
III. Information about the data processing

I. Information about us as controllers of your data

The party responsible for this website (the „controller“) for purposes of data protection law is:

Die Hotelspezialisten
Katharina Fleischer
Am Kettwiger Ruhrbogen 91
45219 Essen

T. +49 2054 1247780
M. +49 151 42532978
info@diehotelspezialisten.de

II. The rights of users and data subjects

With regard to the data processing to be described in more detail below, users and data subjects have the right

to confirmation of whether data concerning them is being processed, information about the data being processed, further information about the nature of the data processing, and copies of the data (cf. also Art. 15 GDPR);
to correct or complete incorrect or incomplete data (cf. also Art. 16 GDPR);
to the immediate deletion of data concerning them (cf. also Art. 17 DSGVO), or, alternatively, if further processing is necessary as stipulated in Art. 17 Para. 3 GDPR, to restrict said processing per Art. 18 GDPR;
to receive copies of the data concerning them and/or provided by them and to have the same transmitted to other providers/controllers (cf. also Art. 20 GDPR);
to file complaints with the supervisory authority if they believe that data concerning them is being processed by the controller in breach of data protection provisions (see also Art. 77 GDPR).

In addition, the controller is obliged to inform all recipients to whom it discloses data of any such corrections, deletions, or restrictions placed on processing the same per Art. 16, 17 Para. 1, 18 GDPR. However, this obligation does not apply if such notification is impossible or involves a disproportionate effort. Nevertheless, users have a right to information about these recipients.

Likewise, under Art. 21 GDPR, users and data subjects have the right to object to the controller’s future processing of their data pursuant to Art. 6 Para. 1 lit. f) GDPR. In particular, an objection to data processing for the purpose of direct advertising is permissible.

III. Information about the data processing

Your data processed when using our website will be deleted or blocked as soon as the purpose for its storage ceases to apply, provided the deletion of the same is not in breach of any statutory storage obligations or unless otherwise stipulated below.

Cookies

a) Session cookies

We use cookies on our website. Cookies are small text files or other storage technologies stored on your computer by your browser. These cookies process certain specific information about you, such as your browser, location data, or IP address.

This processing makes our website more user-friendly, efficient, and secure, allowing us, for example, to display our website in different languages or to offer a shopping cart function.

The legal basis for such processing is Art. 6 Para. 1 lit. b) GDPR, insofar as these cookies are used to collect data to initiate or process contractual relationships.

If the processing does not serve to initiate or process a contract, our legitimate interest lies in improving the functionality of our website. The legal basis is then Art. 6 Para. 1 lit. f) GDPR.

When you close your browser, these session cookies are deleted.

b) Third-party cookies

If necessary, our website may also use cookies from companies with whom we cooperate for the purpose of advertising, analyzing, or improving the features of our website.

Please refer to the following information for details, in particular for the legal basis and purpose of such third-party collection and processing of data collected through cookies.

c) Disabling cookies

You can refuse the use of cookies by changing the settings on your browser. Likewise, you can use the browser to delete cookies that have already been stored. However, the steps and measures required vary, depending on the browser you use. If you have any questions, please use the help function or consult the documentation for your browser or contact its maker for support. Browser settings cannot prevent so-called flash cookies from being set. Instead, you will need to change the setting of your Flash player. The steps and measures required for this also depend on the Flash player you are using. If you have any questions, please use the help function or consult the documentation for your Flash player or contact its maker for support.

If you prevent or restrict the installation of cookies, not all of the functions on our site may be fully usable.

Cookiebot Consent Management Platform

We use the consent management platform “Cookiebot” on our website. The provider is Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark.

Cookiebot is used to obtain, store and document your consent to the use of cookies and similar technologies that are not technically necessary. Cookiebot also controls whether services that require consent may be loaded on our website.

In particular, the following data may be processed:

your consent decision
date and time of consent
browser and device information
the domain of our website
a randomly generated or encrypted consent ID
technical information required to manage and document your consent

Cookiebot stores your consent status and a consent ID on your device using a technically necessary technology.

Cookiebot is used to obtain, manage and verify the consents required by law. The legal basis for the processing of personal data is Art. 6 Para. 1 lit. c) GDPR in conjunction with Art. 7 Para. 1 GDPR. Storing your consent decision on your device is technically necessary and is based on Section 25 Para. 2 No. 2 TDDDG (German Telecommunications Digital Services Data Protection Act). Insofar as the processing is additionally based on our legitimate interest, this interest lies in the legally compliant management and documentation of your consent decision pursuant to Art. 6 Para. 1 lit. f) GDPR.

You can change or withdraw your consent decision at any time via the cookie settings of our website.

Further information on data protection at Cookiebot can be found at:

https://www.cookiebot.com/en/privacy-policy/

Google Tag Manager

We use Google Tag Manager for the technical management and consent-based delivery of the analytics and marketing services described below.

The provider for users within the European Economic Area is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The parent company is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Tag Manager is a management system that allows services integrated into our website to be managed centrally and activated or blocked depending on the selection you make in the cookie banner.

Google Tag Manager does not create any usage analyses of its own. However, it can trigger other services which in turn use cookies or similar technologies and process personal data. Details on these services can be found in the following sections.

Analytics and marketing services that are not technically necessary are only activated once you have consented to the respective category in the cookie banner.

Insofar as Google Tag Manager is used for the technical management and control of the services used, the processing is based on Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the central, secure and consent-based management of the services used on our website.

Insofar as Google Tag Manager itself stores or reads information on your device or transmits personal data to Google, this is based on your consent pursuant to Section 25 Para. 1 TDDDG and Art. 6 Para. 1 lit. a) GDPR.

A transfer of data to Google LLC and thus to the USA cannot be ruled out.

Further information on data protection at Google can be found at:

https://policies.google.com/privacy

Google Analytics 4

We use the web analytics service Google Analytics 4.

Google Analytics enables us to evaluate the use of our website statistically and to improve our services. In particular, the following data may be processed:

pages and content viewed
clicks and other interactions
date and time of access
approximate location information
browser, device and operating system
origin of the visit
IP address
technical identifiers
time spent on the website
usage and event data

We use Google Analytics with Google’s consent mode (“Google Consent Mode”). Cookies and similar technologies of Google Analytics are only stored or read once you have consented to the “Statistics” category in the cookie banner.

As long as you have not given your consent, your browser only transmits so-called cookieless signals to Google when you access our pages and interact with them. These contain in particular the time, the page viewed, the type of interaction, information about the browser and device, the IP address and your consent status. No cookies are set or read and no permanent identifier for recognising you is stored. Google uses these signals to present the use of our website in aggregated and statistically extrapolated form. The legal basis for this is our legitimate interest in data-minimising reach measurement pursuant to Art. 6 Para. 1 lit. f) GDPR.

Insofar as you have given your consent, the legal basis for storing or reading information on your device is Section 25 Para. 1 TDDDG. The legal basis for the subsequent processing of personal data is Art. 6 Para. 1 lit. a) GDPR.

A transfer of data to Google LLC and thus to the USA cannot be ruled out. According to its own information, Google uses appropriate safeguards within the meaning of Art. 44 et seq. GDPR for international data transfers.

The retention period for user- and event-level data in Google Analytics is 14 months. If a user is active again, the retention period for the user data concerned may start again. The data retention setting applies in particular to user- and event-level data. Certain aggregated standard reports may not be affected by it.

You can withdraw your consent at any time with effect for the future via the cookie settings of our website.

Further information on data protection at Google and on Google Analytics can be found at:

https://policies.google.com/privacy

https://support.google.com/analytics/answer/12017362

Apollo.io Website Visitor Tracking

We use the service Apollo.io to identify companies that visit our website and to use this information for analysis and for B2B sales and acquisition activities.

The provider is ZenLeads Inc. d/b/a Apollo.io, 440 N Barranca Ave #4750, Covina, CA 91723-1722, USA.

Apollo.io provides a platform for B2B sales and marketing activities. As part of the website visitor tracking we use, we only attempt to identify visiting companies. We do not use the Apollo function for the targeted identification of individual website visitors.

When using Apollo.io, the following data in particular may be processed:

IP address
date and time of the website visit
pages and content viewed
time spent on the website and interactions
browser and device information
referrer URL
approximate location information
technical identifiers
possible assignment of a visit to a company
frequency and extent of website visits

The data is used to identify which companies are interested in our services. On this basis, companies that are relevant for possible B2B sales and acquisition activities can be selected.

Apollo.io is only activated once you have consented to the “Marketing” category in the cookie banner.

The legal basis for storing or reading information on your device is Section 25 Para. 1 TDDDG. The legal basis for the subsequent processing of personal data is Art. 6 Para. 1 lit. a) GDPR.

A transfer of personal data to Apollo.io and thus to the USA cannot be ruled out. Apollo.io provides a Data Processing Addendum containing provisions on the processing of personal data and on international data transfers.

Apollo.io may act as a processor or as an independent controller for individual processing operations. Further information on this can be found in the privacy information and the Data Processing Addendum of Apollo.io.

You can withdraw your consent at any time with effect for the future via the cookie settings of our website.

The data processed at Apollo.io is stored in accordance with the contractual settings and the applicable deletion rules of Apollo.io. We only store company information that we adopt for B2B sales purposes for as long as it is required for the respective acquisition and sales purpose or as long as statutory retention obligations exist. The specific internal deletion periods are reviewed regularly.

Further information on data protection and data processing by Apollo.io can be found at:

https://www.apollo.io/privacy-policy

https://www.apollo.io/dpa

https://www.apollo.io/company/privacy-center

Contact

If you contact us via email or the contact form, the data you provide will be used for the purpose of processing your request. We must have this data in order to process and answer your inquiry; otherwise we will not be able to answer it in full or at all.

The legal basis for this data processing is Art. 6 Para. 1 lit. b) GDPR.

Your data will be deleted once we have fully answered your inquiry and there is no further legal obligation to store your data, such as if an order or contract resulted therefrom.

Server data

For technical reasons, the following data sent by your internet browser to us or to our server provider will be collected, especially to ensure a secure and stable website: These server log files record the type and version of your browser, operating system, the website from which you came (referrer URL), the webpages on our site visited, the date and time of your visit, as well as the IP address from which you visited our site.

The data thus collected will be temporarily stored, but not in association with any other of your data.

The basis for this storage is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality, and security of our website.

The data will be deleted within no more than seven days, unless continued storage is required for evidentiary purposes. In which case, all or part of the data will be excluded from deletion until the investigation of the relevant incident is finally resolved.

General introduction

General linking to third-party profiles

The provider includes a link on the website to the social media listed below.

The legal basis for this is Article 6 para. 1 lit. f GDPR. The legitimate interest of the provider is to improve the quality of use of the website.

The plugins are integrated via a linked graphic. The user is only forwarded to the service of the respective social media by clicking on the corresponding graphic.

After the customer has been forwarded, information about the user is recorded by the respective social media. This is initially data such as IP address, date, time and page visited. If the user is logged into his/her user account of the respective social media at the same time, the social media operator can, if required, assign the information collected from the user’s specific visit to the user’s personal account. If the user interacts via a “Share” button of the respective social media, this information can be stored in the user’s personal user account and, if required, be published. If the user wants to prevent the collected information from being directly assigned to his/her user account, the user must log out before clicking on the graphic. It is also possible to configure the respective user account accordingly.

The following social media are linked by the provider:

Facebook

Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA.

Instagram

Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA.

LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Irland, a subsidiary of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085 USA.

Model Data Protection Statement for Anwaltskanzlei Weiß & Partner